Consulting, Design, Installation, Service & Support delivered by highly experienced AV profesionals
Our team specializes in a consultative approach to each project, enabling partners to make an informed decision about which technology to use in each application.
The team liaises with our technical department to ensure each sale is properly supported with a pre-sales support and after-sales care package to suit the application.
Our consulting services start with an assessment of the client’s needs. We then develop a detailed estimate of the time and resources required for the project. This could involve a simple project fee or require a retainer for ongoing consultancy services. In either case, we would discuss this upfront and select the approach that best fits our clients’ needs. The success of the project is our goal and in the past, we’ve helped many clients create quality presentation environments with a wide range of needs.
Advanced design services ensure that your building environment and your AV systems work together seamlessly. Acting as a key member of your design team, we will help shape your AV environments to optimize presentation viewing conditions, audio intelligibility and of course ease of use. When it comes to AV infrastructure, we will also assist and make recommendations on the technical power requirements, signal pathways and specialized equipment installation needs. Working regularly with architects and interior designers, our recommendations are within a building’s architectural designs all the while respecting the designer’s creative objectives.
Quite often our design team will work with client selected architects or consultants and under a variety of contractual agreements where the responsibilities of the Advanced team may vary depending upon the installation timeframe and the type of design provided by the consultant.
Advanced can provide turnkey solutions. As experts in AV products and installation, we have the up-to-date skills and knowledge to complete a project, from start to finish.
Design & Installation Support
Pre-sales consultation at Advanced is comprehensive, including site surveys to ensure the project is specified correctly and infrastructure is installed. The technical team will work alongside customers to consult on as much or as little of the project as is required, including creating specialized bracket systems, specifying installation equipment and provision of highly experienced videowall technicians.
Video Conferencing & Visual Collaboration Managed Services
The Advanced technical department has expertise spanning all video conference and collaboration technologies with an in-house team of technicians and installation experts.
We offer a unique, industry leading managed video and visual collaboration service through our Advanced Presence Service Program that guarantees users have a quality video and collaboration experience every time.
Our service is virtually on demand so that anyone in your organization can gain access to video conferencing or collaboration software quickly and easily. By simply signing up to the Advanced Presence Service, users can quickly and easily start or join a video meeting without the need for reservations, technical assistance or complicated set up. And best of all, we provide support to organizations already using existing video or solutions in addition to those looking to move forward with their very first collaborative communications installation.
Today, distributed workforces and collaborative meetings are commonplace and the way teams communicate is changing. Connecting one room to another room with a videoconferencing system has never been the issue. Today’s challenge is connecting multiple parties, who are all in different rooms or are mobile and using a variety of different devices such as VC systems, interactive displays and BYOD devices.
Advanced takes pride in providing customers with an excellent meeting experience – simple to connect, easy to use, national coverage and affordable technology solutions. You can now have complete confidence in your video and visual communications.
Warranty And Maintenance Upgrades
Advanced offers comprehensive warranties and maintenance packages across our portfolio. Serviced by our in-house engineers, these are tailored to your project so clients can expect the same level of service throughout the product’s life.
With offices in Orlando, Florida and Toronto, Canada, our clients are able to compare different videowall technologies side by side. This enables clients to compare each screen’s performance, test content and make an informed choice for each project. Click here to book a tour today!
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