ADVANCED DESIGNS MISSION-CRITICAL COLLABORATION SOLUTION FOR THE RCMP TO IMPROVE INTERNAL COMMUNICATIONS AND ACCELERATE INVESTIGATION PROCESSES
ABOUT THE RCMP
The Royal Canadian Mounted Police (RCMP) is the Canadian national police service and an agency of the Ministry of Public Safety Canada. The RCMP is unique in that it is an all-encompassing police service with national, federal, provincial and municipal jurisdiction. The RCMP provides a national and complete policing service to all Canadians and is currently under contract to the 3 territories, 8 provinces (excluding Ontario and Québec), more than 190 municipalities, 184 Aboriginal communities and 3 international airports.
The RCMP required a business collaboration solution which would connect staff and allow for extensive and immediate communication and interaction throughout the organization. This massive solution needed to be deployed across RCMP offices and various related agencies throughout the Province of Ontario.
THE ADVANCED SOLUTION
After extensive discussion with the RCMP, Advanced determined the best solution to meet their mission-critical requirements would be an integrated SMART Business Collaboration Solution. Through the use of SMART products and technologies, the RCMP would be able to collaborate in a visual and interactive way. Advanced deployed the SMART solution throughout the Ontario RCMP offices and also within the various agency sites, including RCMP National Headquarters in Ottawa and within the Truth Verification division.
Advanced provided SMARTBoard interactive whiteboards, interactive displays and software, all of which combined to give RCMP staff the ability to open files, applications, websites and other multimedia content and interact with both the information, and other authorized users, on a large, touch-enabled surface. With SMART’s digital ink, users could easily write notes onscreen, save them to files and share them instantly via email to greatly improve employee productivity.
SMART Business Collaboration Tools allow RCMP staff to quickly switch from writing notes to navigating other digital and web-based applications with a simple touch and all users are able to see and contribute to investigations and cases, operating in real time, regardless of location.
To aid with mobility of the SMART solution, Advanced provided custom mobile carts, allowing staff within each office to relocate the interactive displays from room to room, as required, to maximize presentation potential.
Advanced also provided leading-edge AV equipment and SMART audio solutions to create the final product: a fully- interactive, multimedia presentation environment for Canada’s prestigious national policing service.